"Drove from Goldsboro NC!"Harold W.
Let me just say that the Truck buying experience at Pomoco Nissan was top notch. I drove 3 hrs from Goldsboro NC to buy my Titan and if given the opportunity in the future will do it over and over again. Everyone was fantastic from My sales Lady Lois Dretchen to the Manager Shannon and Mike who helped me with all the paperwork. The ladies at the front desk were very polite and told me where to get a hot cup of coffee and even a "secret snack" from the parts department. I met so many great people and I wish I could remember all there names. When you purchase from Pomoco you truly are treated with respect and kindness. I HIGHLY RECOMMEND BUYING FROM THEM!!!! I just want to say thank you and we really need your level of service in North Carolina. I think Nissan should pay your staff to train these other dealers on how it's done RIGHT!!! I wish I lived closer because the services you provide after someone buys a vehicle from you is unheard of in today's world, but that's how you keep customers coming back over and over again. LOYALTY!!!! not just when you buy it that day but FOREVER!!!
"I am now a Pomoco Nissan customer for life."JG, Hampton, VA
Being in my mid-60s, I suppose you could say I have a bit of experience in the buying and servicing of cars. New vehicles purchased from Peninsula dealers over the years range from Oldsmobile, Honda, Ford, Pontiac, Subaru, Mazda, and two Nissan dealerships. From my two service appointments, as well as the Sentra I just purchased from Pomoco Nissan, I could not be happier or more satisfied… I am now a Pomoco Nissan customer for life. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4
"Great Job Leon Nicholson!"Starlene A.
This email is addressed to Henry Ayer to inform him that Leon Nicholson is truly an asset to Pomoco Nissan.
I had given up on finding a dependable used car. I was tired of nonchalant attitudes and deceptive practices that I had experienced with previous sales reps. Mr. Nicholson demonstrated a kind and caring attitude, displaying patience as he answered all of my questions. Furthermore, he was consistent in following up with work orders that were submitted at the time of purchase of my car.
I did not expect to buy a car. I expected to walk away disappointed as I had done so many times before. Had it not been for the respectful and kind the manner of Mr Nicholson I would still be driving a vehicle I could not trust on Jefferson Ave. Mr. Nicholson's attention and respectful attitude convinces me that I made a good decision. Please know that you have a have a fabulous employee.
"Williamsburg, Va"Heidi M.
Good Afternoon Henry,
I would very much like to thank you, and the entire Pomoco Nissan Hampton team for the stellar and wonderful care I received (and always do) while purchasing my second 'Z' from Pomoco.
I purchased my first 350z from Pomoco 10.5 years ago. I had my Z serviced ONLY by your service department and I contribute their expertise in the proper maintenance of my vehicle as a huge contributing factor in the reliability and ongoing terrific performance for my car as long as I owned her. They are a tremendous asset and definite feather in Team Pomoco's hat and Kenny is the best Service Manager EVER. Period.
Purchasing my second vehicle from you was a given, but I could not have anticipated how professionally and kindly I was treated by your entire sales team when I was purchasing my new Z. Frankly, I was spoiled rotten..... and I appreciated it.
I look forward to another 10.5 years of not only having my new Z serviced by Pomoco, but having the privilege of seeing everyone there when I bring my car in. We are all going to grow old(er) together, God willing.
You are all AMAZING!
All my warmest and sincere thanks to all of you!
"Exceptional Service!"Hello,Sherry M.
I have to tell you about the wonderful customer service, I received from Ken Laxton and the work that was done on my car by,Gilbert L Artis Jr. I had service done on my car at another place .But anyway yesterday Janurary 20,2015,Mr.Laxton was down to earth and very honest with me in asking,had any one else worked on my car,because things didn't add up to what I had told him.That is I took my car somewhere else to have it repaired,and they didn't do the job I expected.But When Mr.Laxton and Mr.Artis Jr.got on the job,they fixed my car with half of the money I had been saving to take it to the dealer,and they kept me updated throughout my entire service done on my car,and showed me evidence of the silicone fix that the orther repair center did to my car.I am truly Grateful and Honored for the service they performed on my car Mr.Laxton and Mr.Gilbert.I can only say for those two guys,Truly,Truly Exceptional Service!!! I have never in my lifetime expereinced this Exceptional,Outstanding service in owning ,buying,and ofcourse getting my cars serviced.I just want to Thank them both for there Honesty,and Job Well Done!!!
"I Cannot Be Happier with Pomoco Nissan"I could not be happier with POMOCO Nissan. They always give me first class service,from Henry Ayer to E. B. Moore to the check out clerk. If my car is dirty(rarely) they wash it, they even vacuumed it once because there was a small amount of dirt on the driver's carpet. I am a retired commercial pilot, used to having maintenance done well and cleanly. When my car has been maintained and I go to pick it up, I am greeted with an open hood and clean rag for my personal inspection. I really like that.Charles S.
"The Dealership was like a Family"It was absolutely wonderful dealing with the sales lady, Lois, and the owner, Henry Ayer. It was all decided within a few hours and I was driving my new car home! My payment was within what I could afford and the dealership was like a family, that I want to be part of. Just wonderful!!!Inez R.
"Fantastic Job!"Both the sales person (Mike Wiseman) and finance director (Shannon Spangler) did a fantastic job. By far my most honest, efficient, and pleasant experience at a dealership. Thank you to the both of you.Jonathan H.
"Great Job Kendall!"I really enjoyed my experience at the Nissan Dealership. The representative, Mr. Kendall White was awesome and his expertise made the transaction a success and enjoyable experience. Mr. White was very professional and his knowledge of the company and the car was impeccable. He is a asset to your company.Shari N. - Richmond, VA